Q: What areas do you cover?
Tonbridge, surrounding areas may incur a surcharge but please call for a quote 01732363636
Q: Are your prices per car or per person?
All prices are per car.
Q: How much luggage can I take?
Standard case up to 23kg
Saloon car up to 2 cases
Estate car up to 3 cases
Minibus up to 6 cases
If you are unsure about size please get in touch
Q: How early do I need to book my taxi?
We recommend at least 24 hours in advance if your booking online or you can call us on 01732 363636
Q; What if I cannot locate my driver?
Call us on 01732 363636 quoting your name and our experienced staff will be able to assist.
Q: What if I wish to cancel and want a refund?
Any cancellations made within the 12 hours from the journey time will incur a £5 admin charge for pre-paid bookings. Cash bookings can be cancelled at within 12 hours from the journey time without incurring any admin charges except where the driver has already been dispatched to a pickup more than 2 miles from Tonbridge town centre. The cash bookings that are secured by debit/credit card will also be fully charged in this case.
All the cancellations must be notified to TN Taxis through e-mail to firstname.lastname@example.org or call 01732 363636
Q: Will I be charged extra if my flight is delayed?
There is no extra charge if your flight is early or delayed as we continuously monitor the status of your flight and work on the basis of scheduled arrival times.
Q: Is TN Taxis Licensed?
Yes with Tonbridge and Malling borough Council.
Q: How long will you wait for me at the airport?
For pickups from all the airports we do not charge for the 1st hour from the landing time. For pickups from home, hotels, offices and any other venues, we do not charge for 10 minutes from the booking time. Any further waiting time will be charged at £20 per hour irrespective of any reason.
We monitor flights so the driver is never waiting unnecessarily. We do not charge waiting time charges on flight delays.
Q: Do I need to pay extra for via journeys?
Yes there will be an additional charge for any via journeys depending upon the distance. Our online booking system will automatically calculate this for you.